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​Welcome to kamalakeel.com. These Terms & Conditions ("Terms") govern your use of this website and the coaching services I provide. By booking a session, purchasing a package, or otherwise using this site, you're agreeing to these Terms — so please read them before you book.

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1. Who I Am

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I'm Kamal Akeel, an independent English language coach based in Istanbul, Turkey, offering Business English, General English, and exam preparation (IELTS/TOEFL) coaching through this website.

• Email: m.kamal.akeel@gmail.com

• Phone: +90 (537) 883 4250

• Location: Istanbul, Turkey

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2. The Services

I offer one-on-one and group personalized English coaching in three tracks: Business English, General English, and Exam Preparation. Sessions are delivered online via Teams. The content, length, and price of each package are as described on the relevant booking page at the time you book.

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3. Bookings & Scheduling

Sessions are booked through the calendar on this site and confirmed by email. Please make sure you have a working internet connection, camera, and microphone, and arrive on time — a late arrival shortens your session rather than extending it.

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4. Payments & Pricing

Prices are negotiated during the free trial lesson. Payment is due before your first session via bank transfer. 

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5. Cancellations, Rescheduling & No-Shows

You can reschedule or cancel a session at no charge if you give at least 24 hours' notice. Cancellations made after that window, or sessions missed without notice, will count as used from your package. I'll always try to work with you on genuine emergencies.

6. Your Right to Cancel (Cooling-Off Period)

If you're purchasing as a consumer, Turkish law may give you a statutory right to withdraw from a distance-purchased service within 14 days of the contract being made, without needing to give a reason. This right can be limited in certain cases — for example, once a scheduled session has already taken place with your agreement.

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7. Refunds

Refunds are handled under my separate [Refund Policy] — please check that page for when refunds are and aren't available.

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8. No Guarantee of Results

Coaching will improve your English, but I can't promise a specific outcome — like a particular IELTS or TOEFL band score — since results depend on your starting level, attendance, and the work you put in between sessions.

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9. Your Responsibilities

• Come prepared and attend sessions as scheduled.

• Use any materials I share (worksheets, slides, recordings) for your own learning only — not to redistribute, resell, or share with others.

• Treat sessions professionally; I reserve the right to end the coaching relationship in cases of abusive or inappropriate behavior.
   

10. Intellectual Property

All lesson materials, worksheets, and other content I create remain my property. They're provided for your personal use as part of coaching, not for republishing or resale.
 

11. Privacy

I collect and use personal information — like your name, email, and payment details — to run this coaching practice. For details on what's collected and how it's used, see my [Privacy Policy].
 

13. Limitation of Liability

I provide coaching with reasonable care and skill. To the extent permitted by law, I'm not responsible for indirect losses (like lost income or missed opportunities) connected to your use of this site or the coaching itself. Nothing here limits any liability that can't legally be limited.
 

14. Ending the Coaching Relationship

Either of us can end the coaching relationship at any time. If you've prepaid for sessions you haven't used yet, see the Refund Policy for how that's handled.
 

15. Changes to These Terms

I may update these Terms occasionally — for instance, if my services or the law change. The version posted here is the one that applies, so it's worth checking back now and then.
 

16. Governing Law

These Terms are governed by the laws of Turkey, and any dispute will be handled by the courts of Istanbul, without affecting any mandatory consumer rights you have under local law.
 

17. Contact

Questions about these Terms? Reach me at m.kamal.akeel@gmail.com or +90 (537) 883 4250.